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Online Technical Support tests at ClickATest

Here is a summary of the subject areas to be examined in these tests. As a capable professional, you should feel quite at home with them. Results are assessed automatically and are therefore completely impartial. Good luck!

Microsoft Windows

£32.00*

Computer Electronics

For electronics technicians.

Diagnostics
Electrical/Electronic Engineering Principles
Electronics Application
Electronics Theory
Safety

£32.00*

Computer Technical Support

For technicians with hands-on experience.

Boot Problems
General Hardware Basics
General Hardware Identification and Requirements
I/O Basics
Motherboard
Operating Systems
Specific Hardware
Storage Devices
Troubleshooting

£32.00*

DOS 6.2 (Disk Operating System)

For system administrators, IT help desk, and technical support professionals.

ANSI.SYS
DOS Fundamentals
DOS Editor
Files and Directories
Managing Disks
Batch Files
System Configuration
Controlling DOS

£32.00*

Macintosh Networking

For experienced network administrators.

General Networking
AppleTalk
AppleShare IP/Apple Remote Access
Local Talk
TCP-IP
LAN Technologies
WAN Technologies

£32.00*

Macintosh OS X 10.2 Desktop Administration

For experienced system administrators.

Application Environments
File Management
File Sharing
Network
Network Troubleshooting
Peripherals, Printing, & Fonts
User Accounts & Permission
Workstation Set-up, Customisation, & Usage
Workstation Troubleshooting

£32.00*

Network Technical Support

For technicians with hands on-experience.

Desktop Software (Novell, NT, and Unix)

Hardware/Media
Internetworking
Protocols
Standards
Support

£32.00*

Technical Help Desk

For experienced help desk professionals.

Computer System Installation
Hardware Problems
Help Desk Operating
Network Problems
PC Terminology
Software Problems
Troubleshooting Process
User Problems

£32.00*

Technical Help Desk (Microsoft)

For experienced help desk professionals (Windows platform).

Common Office Application Problems
Data Protection
Groupware Applications
Hardware Problems
Internet Access
Networking
Office Suite
Operating System Problems
Printing

* Prices Exclude VAT